Indian Railways
Top 10 Passenger Complaint Categories on Indian Railways (FY25)
Indian Railways, serving over 8 billion passengers annually, faces persistent challenges in service delivery that generate thousands of complaints daily. Based on comprehensive research and....
Indian Railways have received 6,645 complaints related to poor quality of food by passengers in FY25. (GoI)
Indian Railways : Government figures show passengers filed 6,645 complaints about train food quality in FY2024-25 (April 2024–March 2025). This was only slightly lower than....
